* Don't worry Citilinkers, If you don't pick a seat yet. You will be allocated a seat before your fligt.
Notes:
Following the provisions of PKPS 121,585 (b) and SE No. 14 of 2021, the use of Emergency Seats (seats 12 and 14) and 1 (one) row in front or 1 (one) row behind the emergency window (seats 11 and 15) ) is not allowed to:
- Female passengers who are pregnant.
- Passengers traveling with infants.
- Passengers who have limited mobility (Obesity).
- Passengers with special needs (persons with disabilities).
- Passengers under 15 years old.
- Elderly passengers (elderly).
- Passengers who cannot understand cabin crew instructions.
- Passengers who are not willing to help.
| Description | Cost | Conditions |
| Administration | Including in the ticket price | Including in the ticket price |
| Tax (VAT) | 11% of the ticket price | Per passenger |
| Insurance (IWJR) | IDR 5,000 | Per passenger |
| Additional Fuel Cost | Included in the ticket price | Included in the ticket price |
| Credit Card | 3% of the total purchase | Per transaction |
| Price conditions for Infants (children under 2 years old) | 10% of the price of basic fare | Per passenger per flight one way added with the ticket price difference |
| Unaccompanied Minor (UM) are passengers aged between 6 years to 12 years | IDR 150,000 | Per passenger |
| The Changes of Flight Schedule | Start From IDR 150.000 | Per passenger per flight one way added with the ticket price difference For details on product schedule changes fee, see here |
| Change Name | IDR 1,500,000/pax/route | Name changes can be made when the pax makes a mistake in entering the name and the change does not include the corename category, then a fee will be charged according to the provisions. Passengers are required to show valid identification. Maximum name change D-2 hours before the flight |
| Corename | Free | Name corrections can be made in accordance with the following conditions: • Name corrections that do not match spelling • Changes to a maximum of 3 characters • Missing letters in last name and/or surname/baptismal name Passengers are required to show valid identification. Correct name maximum D-2 Hours before flight. |
| Green Zone A320 (Row 1 with additional service : Drinking Water) | IDR 205,000 per seat per sector | Per seat per one-way flight |
| Green Zone A320 (Row 2-5 with additional service : Drinking Water) | IDR 165,000 per seat per sector | Per seat per one-way flight |
| Green Zone A320 (Row 12 & 14 with additional service : Drinking Water) | IDR 195,000 per seat per sector | Per seat per one-way flight |
| Regular Zone A320 (Row 6-31 except row 12 & 14 with additional service : Mineral Water) | IDR 85,000 per seat per sector | Per passenger per flight one way |
| Green Zone ATR (Row 1 with additional service : Mineral Water) | IDR 85,000 per seat per sector | Per passenger per one-way flight |
| Green Zone ATR (Row 16-19 with additional service : Mineral Water) | IDR 115,000 per seat per sector | Per passenger per one-way flight |
| Regular Zone ATR (Row 2-15 with additional service : Mineral Water) | IDR 55,000 per seat per sector | Per passenger per one-way flight |
| Free Baggage Allowance A320 Domestic Flights | 20 kg checked baggage + 7 kg cabin baggage | Per passenger per flight one way |
| Free Baggage Allowance ATR Domestic Flights (except connecting GNS and FLZ of 20 kg) | 10 kg checked baggage + 7 kg cabin baggage | Per passenger per flight one way |
| Free Baggage Allowance International Flights (except DIL & POM get 20 kg and PER get 15 kg) | 7 kg cabin baggage | Per passenger per flight one way |
| Provision Free Baggage Allowance If there is a change in aircraft type | will still follow the allowance at the beginning of the ticket purchase | If there is a change in aircraft type from A320 to ATR or vice versa, the free checked baggage allowance will still follow the allowance at the beginning of the ticket purchase. |
| Free Baggage Allowance Connecting Routes | Baggage allowance is the lowest | Per passengers in 1 jouney flight |
| Baggage Sweeping Rates (Domestic) | IDR 250.000 | Per koli |
| Baggage Sweeping Rates (Internasional) | Per Koli | For details on costs, see here |
| Bundling Product Green Eco (Domestic) | IDR 55.000 | Per Passenger Per One-Way Flight Domestik Route |
| Bundling Product Green Plus (Domestic) | IDR 100.000 | Per Passenger Per One-Way Flight Domestik Route Departure From (CGK,HLP,SUB, DPS,KNO,UPG,BPN,PKU& YIA) |
| Bundling Product Green Eco (International) |
Start From IDR 152.500 | Per Passenger Per One-Way Flight International Route |
| Bundling Product Green Plus (International) |
Start From IDR 182.500 | Per Passenger Per One-Way Flight International Route Departure From (CGK & KNO) For details on product bundling costs, see here |
Other goods received
as baggage deposited:| Description | Cost | Conditions |
| Firearms / security devices, knives, swords and other objects are categorized as Other Items similar Security | IDR 111,000 | Per item |
| Sport Equipment (General Passenger) A : 0 - 5 kg | IDR 111,000 (Domestic Fee) / IDR 150,000 per (International Fee) | Per Passenger / Per Item |
| Sport Equipment (General Passenger) B : 6 - 10 kg | IDR 166,500 (Domestic Fee) / IDR 200,000 per (International Fee) | Per Passenger / Per Item |
| Sport Equipment (General Passenger) C : 11 - 15 kg | IDR 222,000 (Domestic Fee) / IDR 250,000 per (International Fee) | Per Passenger / Per Item |
| Sport Equipment (General Passenger) D : 16 - 20 kg | IDR 277,500 (Domestic Fee) / IDR 300,000 per (International Fee) | Per Passenger / Per Item |
| Sport Equipment (General Passenger) E : 21 - 25 kg | IDR 333,000 (Domestic Fee) / IDR 350,000 per (International Fee) | Per Passenger / Per Item |
| Sport Equipment (General Passenger) E : 26 - 30 kg | IDR 388,500 (Domestic Fee) / IDR 400,000 per (International Fee) | Per Passenger / Per Item |
| Musical Instrument | Normal calculation of the excess of the luggage (excess baggage) | Per item |
| LinkSport Member | Rp450.000 per year / Rp350.000 for extended members | Per goods |
For more information about sports baggage, Click Here : https://www.citilink.co.id/en/sport-baggage
Service Fee
Service fee are charged for each transaction on Citilink Mobile Apps for these following payment methods:
| Payment Method | Charged Fee / Service Fee |
| Indodana | Rp 25.000 |
| LinkAja | Rp 10.000 |
| ShopeePay | Rp 10.000 |
| OVO | Rp 10.000 |
| Virtual Account BCA | Rp 10.000 |
| Credit Card | 3% |
Service Fees are refundable if a passenger submits a refund due to an airline mistake.
For those of you who have not joined as a LinkMiles member,
register now and don't miss our special offers.
Visit: member.citilink.co.id
